We’ve all been in the situation where we’ve received an email, loved a product that’s featured, clicked through and the product is out-of-stock....
Blog
Customer experience friction - from the Kickdynamic team
July
09,
2020
My latest blog series has been focused on ecommerce and customer experiences online. Retailers know that to keep customers happy and coming back...
Eliminating friction in retail
July
06,
2020
Over the last few years many everyday tasks have become ‘frictionless’ or as close to it as possible. Consumers expect instant, easy experiences...
Ecommerce – what’s the latest?
June
29,
2020
You can’t go far without seeing or hearing about the impact Covid-19 has had on the retail industry. More specifically, it’s pushed ecommerce...
Our top takeaways from Emarsys Evolution
July
02,
2019
There was standing room only at this year's Emarsys Evolution! It was a jam-packed afternoon of content followed by a rooftop BBQ to see us into...