While getting used to my new routine in this uncertain time, I decided to limit the time I spend looking at the news each day. Instead, I am...
To say the last few weeks have been strange would be an understatement. For most of us, the working world as we know it has been turned upside...
Email is one of the most important channels to communicate with customers at this time. Delivering your latest messages directly to their inbox is...
Like many people, I’ve fallen for dark mode. I didn’t think I would like it. I thought I’d try it out on my phone for a couple of days as a work...
In our mission to celebrate great email, every week someone in the Kickdynamic team is going to record a short video to talk through their...
A lot of brands claim they ‘put the customer first’ however when it comes down to it, do you really put your customer first?
If you walk down a high street, attend a sports event or watch sport on TV, you’ll see betting shops or adverts advertising the opportunity to...
On Wednesday myself and Lucy Self were invited to share the #dotlive spotlight with the wonderful team over at dotdigital. With standing room...
Up-selling. The art of customers spending more money with you...it’s the goal, right?
It’s a well-known fact that customer expectations are at an all-time high. The more that companies fight for consumers’ attention and with new...
